Uploading CGM & Other Device Data 

Knowing how to share device data can be confusing for patients.

Here’s how to educate your patients on sharing device data for telehealth success.  

A key part of a telehealth visit is reviewing data from continuous glucose monitors (CGMs) and connected insulin delivery devices. This guide provides an overview of how to help patients with diabetes learn to upload their data for a virtual visit. 

Helping your patients share insulin pump and CGM data ensures you can review the data together. This way, you can make informed recommendations to help patients manage their diabetes. 

There are many diabetes devices, with new ones arriving on the market frequently. Additionally, current devices may get updates, resulting in operating changes. So, you don’t need to memorize information for every device on the market. However, you need to be familiar with the devices your patients use. And you need to know how to find helpful information when you need it. Danatech hosts an archive of review and comparison pages for CGMs and insulin delivery devices, providing information on many currently available devices. 

Let the patient know how you plan to give the instructions to them. This may mean a phone call, email or uploading through a virtual platform.

CGM manufacturers

• Abbott
• Dexcom
• Medtronic

Insulin pump manufacturers

• Medtronic
• Omnipod
• Tandem
• Ilet by Beta Bionic
• twiist by Sequel

Connected Insulin pen manufacturers

• InPen from Medtronic
• Lilly Tempo

Step 3. Familiarize Yourself with the Patient Diabetes Device Sharing Instructions                                                       

Review the instructions for uploading data to make sure you know how the process works. 

Note that some devices require that health care providers also have an app or account to receive data. If that’s the case, download the app and create an account. There may also be separate instructions for providers that you will need to review and understand.